FAQ

Online consultations are used in order to provide patients with convenient and knowledgeable advice from a physician. This means that the patient does not have to undergo the arduous process of scheduling and attending a physical exam. Instead, the patient can simply fill out a questionnaire which is submitted to a doctor through a secure online system. Despite the efficiency and effectiveness of online consultations, keep in mind that they are not meant to replace traditional medicine meaning that they might not be effective depending upon the condition for which the patient requires medical attention. However, many conditions can be treated and resolved using this process.

We have committed ourselves to exceeding all governmental regulations in regard to health care. In so doing, we ensure that each patient is referred to a fully licensed and certified physician who can address their needs. Our company utilizes the services of qualified and expertly trained pharmacists as well so as to provide the patient with optimal pharmaceutical advice and care. All of our medications are bought from pharmaceutical wholesalers that are fully licensed and 100% legitimate. Depending upon the medication, the drug may also be obtained from the medical manufacturer. This is to ensure that the patient is always receiving the same, high-quality medication that would otherwise be obtained at his or her local pharmacy.

The order is sent through the order system and is received by a fully licensed physician. This physician is then responsible for reviewing the information that has been submitted and then either declining or accepting the request. If the order meets with the physician's approval, he or she will write out a prescription and the system will send that document to a pharmacy where the prescription is filled and then shipped to the patient.

Our privacy policy can be fully viewed on the order page of our website. We are dedicated to ensuring your security and privacy at all times. The order system utilizes the highest level of encryption so as to ensure that all credit card information remains secure. Each computer system is regularly checked to make sure that the ordering system is 100% protected.

We provide a full list of our medications on our website. Because we do online consultations and do not have patients undergo a physical exam, there are some drugs that cannot be prescribed as they are considered to be controlled substances. These drugs include but are not limited to Klonopin, Clonazepam, Diazepam, Ativan, Lorazapam, and Valium.

All of the physicians whom we employ are licensed to practice within the United States. All of our physicians are board certified and all pharmacies are U.S. licensed.

Unfortunately, we are not able to ship our medications to P.O. Boxes. We apologize for any inconvenience in regard to this.

Yes, all orders require an adult signature to be delivered to an address.

Because of various regulations, it is not possible to ship medication to all U.S. States. Make sure to read our order form thoroughly as it will include a list of those states where we are not able to ship medicines.

All of our orders are shipped through next day FedEx delivery.

According to regulations published by the Food and Drug Administration (FDA), we are not able to exchange or refund any prescription orders. Our returns policy can be found in greater depth within the section entitled ?terms and conditions?. This is located on the order page of our website.

An order can be canceled prior to the order being shipped or before the physician has approved the prescription. If the prescription has already been approved and written or if the prescription has been shipped, we will not be able to cancel your order. The cancellation policy is discussed in greater detail within the section entitled ?terms and conditions?. This is located on the order page of our website.

Sorry, we are currently only able to ship within the United States.